not helpfull...

<p>I was at your lakeside telkom direct about at 14:00 as per the net and your automated voice on the stores number the store should be open till four but upon my arrival it was closed. I left to go to the direct store in carnival mall. Just to find a staff member who is more interested in his own personal phone and his conversation with his colleagues. After I told him which deal I wanted he told me the deal is not available for this month (even though it is on your website page). Something to do with a number that has to be generated and some excuse of antenna and tower connection issues. He said Telkom might have just forgotten to take it off their site. I called your customer care and they were no help either. I feel they did not treat or assist me as they should have. </p>