NOT HELP AT ALL

One of my emails was closed for no reason,i have try to get help from sales department or internet department..no one know why my account is closed ,at sales department say my 2 emails are active ,they say i must phone internet department, they says one account is close the other still open....the one witch is closed is the one i have been using from many years ago...the funny part of all ... I CAN SEND AND RECEIVE EMAILS AT MY CELLPHONE , SO it means the account is not closed... I am sick of holding for hours and yours workers dont have any idea at all ...VERY BAD SERVICES ,,,it is almost 7 days ,<br> CAN ANY PERSON HELP AT ALL ...OR TIME TO MOVE ...