Not happy with Telkom at all!!

So yesterday I went to Telkom to apply for an ADSL line for my new home. They could not assist me due to an outstanding amount on my account.

The outstanding amount goes back to 2010 - so 7 years back they still expect me to pay an amount of R7000+ I do not think that this is allowed, is it not prescribed debt after 3 years!!!

And by the way I never ever got a call a letter nothing in the last 7 years notifying me of an outstanding amount!!!!! I did not have any idea that I even owe them money so it was a big suprize to me.....

I need a solution to this I am not happy how Telkom is handling the situation at all, and yesterday when I phoned the call centre the advise given was sorry you have to pay!!!!!!

Absolutely disgusted!!!!