NOT HAPPY WITH TELKOM

Had unlimited landline internet with Telkom for 2 years with endless problems and never working, as my contract expired i changed to wireless thinking it would be be better. On the 1 July 2019 i pay R980 only to find that i apparently buy mistake cancelled my contract i phone telkom to please reinstate as it was a mistake. Now for July i am without internet for half a month they write back the cancellation etc but first deduct my R980 and write the rest back after numerous telephone calls the agent tells me my bill for August is R1364.27 i must deduct the R980 and pay the balance wich i did only to find yesterday they have switched off i owe R1364.27 for July. R834.72 is my bill per month so R1364.27 is the bill for July which means R834.72 bill for August plus the pro rate for July so now i have to write off the R980 i am not happy with Telkom and want to cancel the agent advised me that will cost about R3500 and i must first pay that before they would cancell and if you dont pay they will take you to the attorneys and and and. NOT HAPPY WITH TELKOM AT ALL AND THAT IS IF YOU GET THROW TO THEM TO HELP YOU.