NZ
Nhlakanipho Z

1 reviews | Active since Jul 2024

11 Jul 2024, 08:39

NOT HAPPY AT ALL

I have been having issue with telkom ever since i took a contract with them. One of the months during my contract they were supposed to debit as usual only to find out they did not take the payment called in the next morning and was told there was no money in my bank account mind you on that day it was payday cause they debit on the last day of the month, my monthly payment was 260 per month but ended paying 700 including late fee which was not problem and also sent my bank statement as proof, they did not end there down the line same thing happened called explained myself and the rep said there an issue with telkom wanted to cancel my contract however there was cancelation fee and still paid the late fee which it was not my problem again. My contract has ended and have been receiving call for an upgrade which i declined and have been told am on a month to month no payment no data. Payment was not made this month because i changed my card detail and forget to update it with telkom and thought since im on a month to month i will not receive any data but yet again i receive a statement stating that my account was in arrears. I am not happy with telkom and i will not recommend to any one. I loved telkom but the disappointment and the service that i have been getting.

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