NOT HAPPY AT ALL!!!

Me and my husband has an contract with 8ta for almost an year. May 8ta called my husband and advised that the account was not paid. my husband then agreed they should take the money from our account in May as there was money in the account. They never send us an email, sms or phone to tell us the contract will be suspended we only received an sms on the 12/06 that said our service has been interrupted. where we did not have service in June and 8ta took R 1583.80 from our account on 30/06/2015 but still our service is suspended. till today. we have called them, my husband asked that a manager must contact him but still no call has been received. i spoke to a lady this morning after holding for 23:30 minutes and the lady first told me to watch my language and then she will get a supervision to call me back until now no call received. i need assistance. i am tired to call and nobody can assist us.