DV
David V
1 reviews | Active since Oct 2011
13 Dec 2015, 06:48
Not happy
On Friday 27 November 2015 we woke up to a completely dead line - voice and adsl.<br> Logged a fault. <br> So far I have had no communication from them. Everytime I phone in I get the same story - it has been assigned to a technician and that there is no ETA.<br> This is utterly appalling and this is why Telkom keeps losing customers.<br> if it carries on at this rate I will be paying the internet bills this month without having any service.
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Telkom's replyOfficial
13 Dec 2015, 07:31Hello Dianysis,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM173180.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM173180.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply13 Dec 2015, 07:31
Official
Hello Dianysis,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM173180.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM173180.
Regards
William
Telkom Social Media Team
Best regards,