CL
CHANA L

1 reviews | Active since Jul 2018

06 Jul 2018, 08:10

NOT HAPPY

the way Telkom can go on about excellent service, it's a shame that they don't live up to those values. How can you suspend somebody's account but yet you deducted double for the month of July. the call centre service are so not up to standards you hold on forever. my device is still not operating from Monday they promised it will be sorted out but until now, nothing.

not a happy client on this cold winter's day

0
Replies (1)
Telkom
Telkom's reply15 Jul 2018, 11:28
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,