NL
Nomthandazo L

1 reviews | Active since Apr 2015

30 Apr 2015, 07:21

not going on my salary date

Telkom mobile has messed up with my account running a debit order on the 24th when my salary date is on the 25 i have never not paid telkom ever since i took my contract knw im getting bank charges or 17.99 uneccesary from stardard bank know im thinking you took debit order they take the money today if this happens either i do not pay via debit order i pay cash this is .... that u doing already u have a network that is not flexi

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Replies (1)
Telkom
Telkom's reply30 Apr 2015, 09:55
Official
Hello sino3,

We apologise for the inconvenience caused.

We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. A ref was logged and our Billing Team will feedback.

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Regards
Frank Mkwa****
Social Media Team