Not getting what i pay for

Item: Telkom
Rating: 2
Author: Nico S

I pay to have a 10 meg uncap line but i have to be contend with a 7 meg line if telkom does not solve this problem i will open a case of ***** against them if i phone them after five i am told that i have phoned them after there operating hours yet they told me that they close at 23h00 hours i am fed up with this and they need to solve problem soos

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Replies (1)

Telkom's replyOfficial

21 Dec 2015, 20:07

Hello Th3Bo55,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number SM162395 is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply21 Dec 2015, 20:07

Official