BM
Brandon M
1 reviews | Active since Mar 2015
08 Apr 2015, 17:17
Not getting what I pay for
My internet connection has been nearly non-existent for the past 2 weeks now. I'm paying for 4mbps but I'm actually getting 0.03mbps. I need this fixed IMMEDIATELY or I WILL cancel my service and give my money to your opposition. Phone me at ***. I expect this issue to be resolved by tomorrow afternoon
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
09 Apr 2015, 08:53Hello brandon89,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102023
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102023
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply09 Apr 2015, 08:53
Official
Hello brandon89,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102023
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102023
Kind Regards
Tebogo Nash
Telkom Social Media