nJ
natalie J
1 reviews | Active since Nov 2015
20 Nov 2015, 19:55
Not getting through to report a faulty line
Have had no Telkom line for more than 4 days. Tried calling the call centre, used up more than R200 of airtime and still no answer. The line still has not been reported. No e-mail address for complains. Pathetic service!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Nov 2015, 15:01Hello gong,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Telkom's reply23 Nov 2015, 15:01
Official
Hello gong,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team