not getting through to call centre

It is now the second day I try and get through to the call centre without any luck. You wait for 30 - 40 minutes on the line and no one answers. It is pathetic.<br> I want to find out what is going on with my fault which was reported on 17 Feb. On 19 Feb I got an sms that my fault was at the technician but since then I have had no feedback. Also note that a previous job was closed without being attended to at all or without even talking to me.<br> My line at home is dead and I have no internet.<br> Please wake up Telkom. No wonder you are retrenching. People don't have a choice then to use you but if there was I can assure you that you would have closed your doors by now judging by the amount of complaints on Hellopeter