Not getting someone to awnser

We app**** to move over from a copper line to a fiber line. Due to the fiber not being able to reach our house. I cancelled the fiber installation. Telkom then cancelled the copper internet conncetion as well. I have tried and tried to get hold of them on the call center. I got through once where I was told to hold for a different line. 40 mins later I was still holding and gave up. It can't be this hard to get internet reconneted. <br> <br> My experience with telkom has never been good, but this is the worst I have ever experienced from any client services company