Not getting #g coverage as promise

I have sign up for Telkom broadband on the 12/09/2015. On the 16th I log a call with Telkom (Ref ***2) that I'm not getting the necessary broadband they promise me. In my area Im suppose to get atleast 3G Im not even getting 2G. I was promise my call will be attended to in 48hours. A week later I went back and then I was told that it will be 5 working days. I eventually gave up on the call and wanted to cancel my contract and was told I cant for I will pay penalties. Then after a month a technician pitch up at my house to look at my problem. He did some readings and sent it back to Telkom. I was told that it will be sorted with in 7 days. After that nothing. Then after about a month another technician call me to come out to do the same test as the first technician did. 3 technician arrive of which only 1 did work. They did their tests and was promise with in 7 days I will get a call from Telkom. It is almost a month later and Im still waiting for the call from Telkom or for someone to fix my problem. I don't think anyone will pitch and Im paying for something I don't have Internet. Pathetic company top deal with and they rude as hell the agents.