ML
Matthew L
1 reviews | Active since Aug 2015
25 Aug 2015, 12:11
NOT GETTING BACK TO ME!!!
Telkom, it has now been almost 60 days since my cancellation request, and yet all I have been sent is an email for THE WRONG person's account, and a half ****d phonecall assuring me that it'll be resolved asap- that was Thursday last week!<br> <br> Guys, I have begged and pleaded with you, I have reasoned with you. NOTHING IS GETTING DONE, WHY IS THIS TAKING SO DAM LONG?!?!?!?! My level of frustration as a result of your lack of customer care is now reaching boiling point!!!!! DO SOMETHING!!!
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Telkom's replyOfficial
25 Aug 2015, 14:12Hello Elementalite,
We apologise for your experience.
We sent you an email & await your response for further assistance on your cancellation query.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for your experience.
We sent you an email & await your response for further assistance on your cancellation query.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply25 Aug 2015, 14:12
Official
Hello Elementalite,
We apologise for your experience.
We sent you an email & await your response for further assistance on your cancellation query.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for your experience.
We sent you an email & await your response for further assistance on your cancellation query.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***