Not getting any feedback

<p>I have been struggling to get a issue resolved now for 2 months. I took a contract with Telkom mobile and explicitly asked to pay the sim and connection fee in order to have the contract on a month to month basis to have flexibility. I then wanted to cancel the contract and was told that I was on a 24-month contract and had to pay a cancellation fee of 800. After repeatedly calling and not getting anywhere I put a cancellation through. Ditoro called me on the 18th and promised to return my call the next day. still have not received a call and have been calling trying to get a answer to no avail. This is my last hope. Completely frustrated. Reference number: ********** 5. PLEASE CONTACT ME.</p>