1 reviews | Active since Sept 2015
Not Getting Account Statements
I have been phoning Telkom since December 2015 in regards to not getting any account statements/bill.<br> <br> I have phone every single month and the same empty promise has been made that Telkom will send it over Email. <br> <br> I eventually got a statement over the phone (not through a representative) and got sent an SMS 3 weeks later telling me I owe R817...This was during the month of March 2016.<br> <br> I'm really disgusted in Telkom as I've done my part and paid on time now I'm sitting with a huge bill and they expect me to pay it.<br> <br> I need an account statement over Email as I pay it at PnP or Spar.<br> <br> I don't know what to do now with such a large account as I cannot afford such a high amount.<br> This is not my Error as I've been asking for statements and had no response
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223291
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223291
Regards
Luleka
Telkom Social Media Team