1 reviews | Active since Oct 2011
<p>Just recently ported my number to telkom mobile and already I have tons of regret, should have stayed with my previous provider, atleast they were straight forward with their deals. <br />After the port was completed I received a text saying that if I recharge for R5 or more, I will double the airtime. So I saw a Free me I for R69 for and we'll I went and bought airtime for R35 because it's be double and I'd be freed but to my horror that wasn't to be. Called the contact centre for help and spoke to Thulani and his TM Tebogo and not in so many words was told me to f-off and they even pretended as if they was something wrong with the life when all they kept doing was blowing air through the headsets. And I know this because for almost a decade I worked for call centres myself.</p> <p>I an utterly disappointed and disgusted by their behaviour as it doesn't put telkom in good light and my whole family was going to join in but after that I will advise anybody who wants to port to your network not to do so and im porting out as soon as I can.</p>
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day Phindile,
Please note that with the bonus airtime you cannot purchase data bundles.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Phindile,
Please note that with the bonus airtime you cannot purchase data bundles.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Dearest Busi
Thank you so much for telling me what your very unprofessional and patronising agents have relayed and i had to find out the hard way because your promotion doesn't state that. But clearly you don't care much for your customers and hire such people. Is there a way to reverse the port without going through the lengthy Admin?
Regards
Dearest Busi
Thank you so much for telling me what your very unprofessional and patronising agents have relayed and i had to find out the hard way because your promotion doesn't state that. But clearly you don't care much for your customers and hire such people. Is there a way to reverse the port without going through the lengthy Admin?
Regards
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