Not fixing telephone/internet service

<p>In Dec, my telephone line went down. Reported it to Telkom & it only got fixed 25 days later. Line went down again on the 10th Jan 17 & reported on the same day. Its now the 17th & still no joy from them. Called to ask why its taking so long, service desk staff just cut the call in mid-sentence of my complaint. Also, the technicians who come & fix the line do not know what they are doing. Seems like Telkom got rid of all old Telkom techies who knew what how to repairoth a fault quickly. Anyway, canceeling my contacts with telkom for both my business & home. Advise all Telkom customers do do likewise because when you have a problem, be prepared to be without tel line & internet for at least 10 days.</p>