Not fair

<p>I am very upset,my debit order did not go through this mont,so I phone telkom to resubmit my debit order. They tol me I have to pay it by eft or go into the bank,and that I habe to pay a penalty of R 240.00 I am so angry,yes maybe it was my fault that there was not enough money in my account but if I receive a statement each month I will now what to have left in my account for telkom. This is not fair not even vodacom has these ridiculous fees. They just resubmit the freakin debit order?????</p>