MM
Mary M
1 reviews | Active since Feb 2015
14 Feb 2015, 10:02
Not even answering
For 4 DAYS!!! I have been on the phone trying to get an internet problem sorted out. Every time to be told \we are experiencing high call volumes"REALLY AT 08H03 ON WEEKDAYS OR 9H00 ON SATURDAYS.<br> <br> I give up after having to listen to the music for 45min EACH TIME!!!!"""
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Telkom's replyOfficial
14 Feb 2015, 18:50Hello tortoise,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89128.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89128.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,
Telkom's reply14 Feb 2015, 18:50
Official
Hello tortoise,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89128.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89128.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,