not even a month

It has not even been a month and the fault is back, adsl line not syncing, can't get hold of a call centre agent to help sort it out and then on top of that found out that telkom has been over charging me for the past 11 months with R100 p/m and still have not heard from them. Seriously I don't see why I have to pay R1000 p/m for someone to do me in and for no internet. Even though I have no internet and spend my time waiting for hours on the phone I still have to pay you guys? What am I paying for? Absolutely nothing? How long will I wait before having internet again? Half a month? A whole month? And then will you accept half payment or no payment? This is pethetic and a true example of why SA is in the state it is in. I was very understanding a month ago with this problem but now I have had enough and as far as I am concerned if this issue is not sorted within 48 hours the whole lot of you can go F#@K yourselfs. Very annoyed customer.