Not even a client yet and hidden costs come

<p>My wife and i app**** for a telephone line 13/7/2017 "telkom were prompt to respond to the new business" very helpfull and friendly lady helped us and informed us that by taking a calling plan with the new residential line would result in us not paying an installation fee". Today 14/7/2017 we get an sms saying please pay a deposit of R700 for installation to commence. Unfortunately the lady who cantacted me did not mention ANY terms or conditions to us. when i contacted 10213 today I was informed this was due to a low credit score, we were looknig forward to having a landline at home but it seems we will have to get this from another provider. Unfortunately i cancelled the order due to this ridiculous fee. i Call on telkom. if you would like the business please get in touch. </p>