BM
Bongisa M
1 reviews | Active since Mar 2015
04 Sept 2015, 09:21
Not enough explanation
I went to keywest Telkom shop on 21 August I was served by this elderly man which I cant remember his name and yes I got my devise but now I get a bill of R699.00 wheres he only told me about the pro rata for the data bundles nothing about paying the device in full and I don't have this kind of money <br> <br> ive been calling their landline no answer called the Telkom call center and the said they cant help me so whats the point of all these resources while you cannot be assisted.
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Telkom's replyOfficial
04 Sept 2015, 09:39Hello Bongisamitchell,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142315
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142315
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply04 Sept 2015, 09:39
Official
Hello Bongisamitchell,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142315
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142315
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,