NOT ENJOYING THE WAITING GAME WITH TELKOM

Reported our faulty Telkom landline and internet service in Dec (2017). After reporting the fault we expected to be up and running for the Festive season (and beyond) in order to enjoy our ADSL service we believe in and pay for each month. Regrettably, we were disappointed and continue to be! In addition, we have spent Rands (not in the budget) on data in order to be in touch with family and friends (note the integrated SIM does not serve its purpose for us). Equally, we have contacted Telkom's customer service (number 10210) on numerous occasions in the hope that a representative will deliver positive words but sadly only run-around statements and zero concrete answers are uttered. Consequently, Telkom please let me know: when will my service be repaired in order for us to enjoy your UNLIMITED home service?