1 reviews | Active since Feb 2014
NOT DOING THEIR JOBS PROPERLY
<p>Today telkom was supposed to reinstate our landline and adsl line after they cancelled it for some odd reason (even though i was charged for those months that it was cancelled. 3 months or so) so they show up and only connect the landline leaving out the adsl line completely which means we are still sitting without internet (going on 5 months now). So we logged a query and everything and ofcourse now it will be ANOTHER 2 weeks before they actually decide to do their freakin jobs properly. We are EXTREMELY unhappy with the service we have received and if there was another way to get internet in South Africa we would take it. </p> <p> </p> <p>I have a web development company and now I will be losing money once again because of not having internet because telkom can't follow SIMPLE instructions and give decent service. </p>
Good Morning Marieke,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Marieke,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day.
Thank you for your reply.
I need this to be sorted like today. I am losing more and more money and its been months now that we havent had internet..
Please have them contact me today because my experience thus far with waiting to be contacted is even worse.. It normally takes WEEKS to get a response..
Good day.
Thank you for your reply.
I need this to be sorted like today. I am losing more and more money and its been months now that we havent had internet..
Please have them contact me today because my experience thus far with waiting to be contacted is even worse.. It normally takes WEEKS to get a response..
Aaaand guess what! We finally got a reply only to hear that our new number is still in the name of the people who had it before us! Seriously can't Telkom do their jobs properly for once. STILL sitting without internet...
Aaaand guess what! We finally got a reply only to hear that our new number is still in the name of the people who had it before us! Seriously can't Telkom do their jobs properly for once. STILL sitting without internet...
4 DAYS AND STILL NO REPLY FROM YOUR ADSL TEAM! The only info we got thus far is being told our number is still in the name of someone else!! :( :( :( :(
4 DAYS AND STILL NO REPLY FROM YOUR ADSL TEAM! The only info we got thus far is being told our number is still in the name of someone else!! :( :( :( :(
