NF
NATASHA F
1 reviews | Active since Oct 2013
26 Jun 2015, 14:34
NOT DELIVERING WHAT PROMISED
TELKOM PROMISED SEVERAL TIMES TO INSTALL OUR ADSL. WHICH THEY ALSO HAVE TO DELIVER. WELL, SINCE JANUARY THIS YEAR, I HAVE PHONED AND ASKED AROUND BY TELKOM AS TO WHEN THEY WILL INSTALL MY ADSL. AND EVERYTIME THEY GAVE ME A DIFFERENT ORDER NR WHICH WAS NOT THAT I HAVE ORDERED OR APP**** FOR. SINCE JANAUARY 2015 I HAVE BEEN WITHOUT ADSL AND UNABLE TO USE IT FOR MY BUSINESS PURPOSES. <br> <br> TELKOM????? HOW WHAT WHEN AND WHERE DO U WANT YOUR CUSTOMERS FROM IF YOU DON'T KNOW ANYTHING ABOUT SERVICE DELIVERY AND WHY MAKING PROMISES YOU CANT KEEP???
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Replies (1)Telkom's replyOfficial
26 Jun 2015, 15:21Hello 1dayis1day!,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM120970
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM120970
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Telkom's reply26 Jun 2015, 15:21
Official
Hello 1dayis1day!,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM120970
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM120970
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
