SV
Shaun V
1 reviews | Active since Dec 2017
05 Dec 2017, 08:39
Not deducting money on the day I asked
I specifically asked Telkom to deduct my money on the 25th of each month. In November they decided to deduct on the 24th. The debit order came back as not provided for. My bank charged me R115.00 for that. They sent me an account now and added another R200.94 for the debit order that was not provided for. I have two accounts with them which means all these amounts will be time 2. I want to cancel all my contracts with them because of breach of contract.
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Replies (2)SV
Shaun V's updateReviewer Update
19 Dec 2017, 15:07Hi
I still didn't get any reply from you. Telkom is really a useless service provider.
I've contacted the call centre. Spoke to the following people:
Lerato Netshandama, Kamo Mazibuko and the useless team leader who is never available Bongumusa Si***ane. I want my query to be sorted out by Bongumusa and be contacted by him. I will cancel my D/O id it goes off this month.
SV
Shaun V's update19 Dec 2017, 15:07
Reviewer Update
Hi
I still didn't get any reply from you. Telkom is really a useless service provider.
I've contacted the call centre. Spoke to the following people:
Lerato Netshandama, Kamo Mazibuko and the useless team leader who is never available Bongumusa Si***ane. I want my query to be sorted out by Bongumusa and be contacted by him. I will cancel my D/O id it goes off this month.
SV
Shaun V's updateReviewer Update
04 Jan 2018, 13:11No no no. I requested a cancellation because you could not accept the fact that this is not what my contract stated. I will cancel this and I will make sure everyone know how useless your services are. You deducted on the wrong date.
SV
Shaun V's update04 Jan 2018, 13:11
Reviewer Update
No no no. I requested a cancellation because you could not accept the fact that this is not what my contract stated. I will cancel this and I will make sure everyone know how useless your services are. You deducted on the wrong date.