Not credited with data to my Telkom Mobile Router

I purchsed data via my ABSA account on 24 July 2015. I had'nt been credited with the data. On going to Telkom in Walmer Park in July, the person said that I have used all the data. I told her it is impossible as I did not recieve the data. She sent me back to the bank where it was confirmed via Private Bank that the amount was in fact paid by ABSA to Telkom mobile. I then again went into Telkom and they again convinced us that we had used up all the data. I told them to at least call Telkom and query it. Telkom Mobile said that the funds have been recieved from ABSA but it has'nt been allocated to our number and it would take 72 hours to do so. Well it is now 2 weeks and still no data from Telkom Mobile. I used up my entire voice bundle trying to sort this out, I spent 2 hours in the queue at Telkom. It has wasted my precious time, and as a commission earner, my time is money. Telkom Mobile and Telkom has no regard for the paying public, I was promised on 2 occassions that I would be called back, and it would be Melissa but no one has bothered calling me. I am at a loss for words and I just want the data as was promised as well as compensation for my time wasted.Please help me..