CR
Christelle R

1 reviews | Active since Jul 2009

20 Apr 2017, 15:19

Not changing details

<p>Despite the fact that I have not been living at the same address for 2 years, and have no Telkom line, I still get a statement from Telkom on a monhtly basis for that landline. My ex is however residing there and has had no joy to fix the problem.</p> <p>My request is for the invoice details to change to:</p> <p>Mr C van Staden (Not Mrs).</p> <p>Address from P O Box 6868, Westgate, 1734 to 5 Kapiva Street, Roodekrans</p> <p> </p> <p>And please remove my cell number as I have no vested interest in this land line.</p> <p> </p> <p>Your kind assistance will be appreciated.</p>

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Replies (1)
Telkom
Telkom's reply20 Apr 2017, 18:48
Official

hank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Best regards,