Not cancelling my moble data contract

<p>I have sent numerous emails, escalated to a manager and sent email directly to Telkom staff. I have given up on getting this contract cancelld and I should be refunded from Nov 2016. Telkom might seem cheap to other providers and I understand why the service is shocking and they definitely don`t treat customers fairly. Tehy should receive the award for over promising and under delivering! My contract number which I can`t get cancelled is ********** 278. I would encourae the CEO of telkom to take out a contract and then once the contract has expired to try and cancell it - good luck! The last staff member I spoke to was Kevin Jack Swartz in the call centre who said he would get it cancelled.</p>