1 reviews | Active since Dec 2015
NOT CANCELLING CONTRACT / BILLED R1780.00
THE LAST WEEK OF SEPTEMBER 2015 I CANCELLED MY 20GIG CONTRACT WITH TELKOM BECAUSE OF CONINIOUSLY OVERCHARGE ME EVERY MONTH. THEN I RE APP**** FOR A 40GIG DEAL. THE 20GIG DEAL IS NOT BEING CANCELLED UP TO DATE. THEY ALSO DEBITED R1780.00 OFF MY ACCOUNT TODAY. I WILL NOT PAY THIS AMOUNT. THE DEAL IS R399PM FOR 40GIG. SO WHERE IS THIS COMING FROM. I WILL REVERSE THIS PAYMENT WITH THE BANK. SHOULD TELKOM SUSPEND MY INTERNET DATA I WILL TAKE THEM TO COURT BECAUSE THIS IS THEN BREACH OF CONTRACT IN THE FIRST PLACE. DOES ANYONE AT FOURWAYS MALL KNOWS WHAT THE HELL THEY ARE DOING. PLEASE EMPLOY PEOPLE THAT KNOWS WHAT TO DO HERE. I WILL PAY FOR NOVEMBER AND DECEMBER 2015 DATA FOR THE 40GIG ONLY. THATS THE DEAL. AND THATS WHAT I WANTED.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177492.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177492.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
