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Paul M
1 reviews | Active since Sept 2011
15 Sept 2018, 05:54
Not cancelling account & refunding deposit
I have cancelled my account online (middle Feb already), gone into Cresta store where they got someone to phone me - i cancelled my account, received cancellation form, completed and emailed. Still in September i receive an invoice (and all months before). Admin is absolutely pathetic !!!!
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Paul M's updateReviewer Update
13 Oct 2018, 05:4425 days ago and no response ? Does this not tell you something ?
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Paul M's update13 Oct 2018, 05:44
Reviewer Update
25 days ago and no response ? Does this not tell you something ?
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Paul M's updateReviewer Update
01 Jan 2019, 12:57Hi, still no luck with the cancellation. Almost a year now. After a few more e-mails i get another reference number (they call it a dispute number). I'm about to puke. Will never recommend anyone and it will be my goal for 2019 to discourage any potential customers who are thinking to join Telkom.
Dear Paul Mansfield,
Thank you for the e-mail sent to Telkom Billing enquiries.
The dispute has been logged for the account number ********** 34. The reference id number is ********** 6.
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Paul M's update01 Jan 2019, 12:57
Reviewer Update
Hi, still no luck with the cancellation. Almost a year now. After a few more e-mails i get another reference number (they call it a dispute number). I'm about to puke. Will never recommend anyone and it will be my goal for 2019 to discourage any potential customers who are thinking to join Telkom.
Dear Paul Mansfield,
Thank you for the e-mail sent to Telkom Billing enquiries.
The dispute has been logged for the account number ********** 34. The reference id number is ********** 6.