NOT CANCELLING A LINE WHEN REQUESTED

<p>On the 2 December 2015 i submitted a requested for cancellation for three JHB lines of ours. Two of the three lines were cancelled and we are still being charged for the one dispite the request for all three numbers to be cancelled on the same letter. We have contacted their call centre, gone into telkom itself and emailed every address we can find. </p> <p> </p> <p>last month we recieved a call stating we would recieve a refund. however this never happened and we are still being charged for a line that we requested to be cancelled.</p> <p>when we contacted the call centre this week they told us it will take up to 7 working days for someone to assist us. This is disgusting service - CHECK YOUR BILLS. <br /> <br />Telkom is an embarrassment. We were dealing with Allina Maredi and Aman Balwanth. </p>