Not calling me back after numerous complaints

This is unacceptable. I lodged a complaint with Telkom mobile regarding the poor signal we have at our residents and at our work especially at my wife's workplace. After a struggle Telkom sends out technicians to the various areas.<br> Conclusion is that the signal is to weak and that they will asses the area to install boosters. <br> Conclusion is that boosters won't work and that we can cancel our contract earlier but we have to pay 4500 penalty for each contract to be cancelled which is not possible and very unfair since it is Telkom's fault and because of miss representation by the person selling us the contracts.<br> Then an arrangement is made that the finance department will call me to see if they can help me with a reduction on our monthly premiums since we need to get other network contract to be able to communicate with clients.<br> Telkom just decided not to call me again after lodging 3 other complaints again because they do not call me.<br> My REF number ***5<br> Can Telkom's finance department please call me <br>