MG
Mitch G

1 reviews | Active since Jan 2012

13 Apr 2015, 11:20

Not arriving for installation

Good day.<br> <br> I app**** for a telkomsa line ***<br> <br> On the original date of install I sat at home the whole day waiting. I then received a mess at 7pm stating someone had been dispatched. No one pitched.<br> <br> Since then I have received at least 15 appointment sms's. I had a technician all call me one saying he would be here on the Saturday of Easter weekend so I sat waiting again but no one pitched.<br> <br> I have tried to call, sms, tweet, chat and go in store but no one can help me.<br> <br> All I want is some one to call me today so that I can arrange that the line be installed tomorrow as will be at home.<br> <br> Please contact me as it is impossible to contact you.<br>

0
Replies (1)
Telkom
Telkom's reply13 Apr 2015, 13:54
Official
Hello MitchGemmell,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM102907.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
***

Best regards,