TS
Tracy S
1 reviews | Active since Jan 2011
15 Apr 2015, 10:40
Not answering your phone
Dear Telkom, I have now been on hold for 30mins.<br> First I would like to know, do you have a call centre? Does anyone work there? Are they all on tea/lunch at the same time?<br> I have one question, how do I cancel my mums account, it will take you a minute to answer this question but I have to hold on for over 30mins.<br> Regards<br> P..s off
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Telkom's replyOfficial
15 Apr 2015, 14:03Hello mintfamily,
Thank you for making contact.
Please note one of our specialist will make contact and assist further in your cancellation query.
We do apologise for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Please note one of our specialist will make contact and assist further in your cancellation query.
We do apologise for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply15 Apr 2015, 14:03
Official
Hello mintfamily,
Thank you for making contact.
Please note one of our specialist will make contact and assist further in your cancellation query.
We do apologise for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Please note one of our specialist will make contact and assist further in your cancellation query.
We do apologise for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team