NOT ACCEPTING POPS - CELLPHONE SUSPENDED

I have made payment to Telkom on the 27th of July 2015 for the amount of R 1212.00 using the correct reference *** as per normal. This now the 18/08/2015 and this amount is still not reflecting on my account therefore my cell phone line of *** was suspended today.<br> <br> After I send through the POP numerous times during the month, when I called the Customer Care line they said that they are not allowed to accept POP's. I have spoken to Telkom's accounts department and they also said that they don't receive POP's, I must only wait when the payment will reflect. <br> <br> I work in the banking environment if the payment which was made on 27/07/2015 is not reflecting on 18/05/2015 it won't reflect, because somebody allocated the amount incorrectly. That is why the POP is needed???<br> <br> At the end of the day my phone is now suspended because Telkom can't allocate their payments correctly???? If something happens to me during the night or day without my phone I will be holding Telkom directly responsible.<br> <br> Totally, Totally Uneceptable<br> <br>