SB
Stanley B
1 reviews | Active since Jul 2011
20 Feb 2015, 14:39
not able to help
how can Telkom have an ***** line and when you phone to report an hacked adsl line they refer you to other numbers like ***or 10219. Whats the use of the ***** line it the and *********** staff that cant help you to report your hacked line on your router?That is unacceptable after i phoned your ***** line twice and then they gave me two different numbers and then the one number does not work. That is pathetic service from Telkom.
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Telkom's replyOfficial
20 Feb 2015, 18:34Hello jaco1984,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90937.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90937.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply20 Feb 2015, 18:34
Official
Hello jaco1984,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90937.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90937.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,