WB
Wayne B

1 reviews | Active since Mar 2015

10 Mar 2016, 09:00

Not able to get in contact + Bad service.

I have been trying for the last few weeks to get hold of someone who can assist me with the uncapped LTE package the have but am unable to get any assistance.<br> <br> I have called multiple times and been on hold for hours, I have also used their online form so that they can call or email me back.<br> <br> Final got hold of Michelle using their online chat service, she was very unhelpful and ended the chat before i had finished asking my questions. I then started another chat ( also with Michelle) which didn't help at all.<br> <br> I am trying to buy a service from Telkom but they clearly dont want any more business.

0
Replies (1)
Telkom
Telkom's reply10 Mar 2016, 09:19
Official
Hello Berriman Wayne,

This response serves as confirmation that your query has been received.
Your reference number : SM211134
A consultant from our mobile team will be in contact to assist with the query.

Regards
Telkom Social Media Team.