Not able to get feedback regarding re-imbur*****t

<p>My ADSL Line was down from the 20th of January 2017 up to the 28th February 2017 (1041CRK240117). On the 3rd of March I contacted Telkom and spoke to a lady called Mosipo whom assisted me to request a Credit on my account for this period.</p> <p>I received a statement from Telkom on the 10th of March 2017 stating which amount wasv owing on the 31st of March2017. Subsequently my line was cut-off on the 28th of March, because of non-payment.....Honestly.....The credit had been run, but your accounts department insisted I pay the account to have it re-instated...Total incompetence, as I had told them that I only het paid on th last day of the month and that I can do a payment then....I was still turned away.</p> <p> </p> <p>Anyway back to my conversation with Mosipo: I mentioned to her that I insisted that Telkom also re-imbursed me for all the Cellphone Data I had to purchase for this period as I work from home and had files to download during that time. She requested that they required a Detailed account from Vodacom stating when I purchased the data during this period.</p> <p> </p> <p>On the 14th of March after a long argument with Vodacom, I received the information and e-mailed it through to Mosipo.</p> <p> </p> <p>Up to today, I have not received any feedback regarding my claim.</p> <p> </p> <p>I am so past arguing with Telkom... I cant'believe that you pay for services and even when service is not given there is no assistance from their side to rectify the relationship.</p> <p> </p> <p>I am past disgusted.</p>