Not able to cancel ADSL line

On 26 January I sent a email to [Email Removed] indicating I would like to cancel my ADSL line. This email I got from the Telkom shop in Tygervalley. I requested acknowledge of reciept, but since then I received no reply.<br> <br> I re-sent the email everyday since Monday with no response to date.<br> <br> I also called 10210 everyday with no success. If you make a selection to talk to accounts, they answer immediately, but then tell you to speak to cancellations, put you through, and the waiting begins. Everyday I waited for more than 20 minutes in the que with silly music playing, without answer.<br> <br> I'ts like they simply won't let you cancel your line.<br> <br> I have to give 30 days notice, and this notice started on 26 January. I have a email for every day since then to prove it. So Telkom, if you only start to process my cancellation on 20 February, I still expect the cancellation to be effective 26 February, after which I will stop paying my account and send copies of all these emails to ITC to prevent you from blacklisting me, as this is what you did with my wife in 2009 when you didn't process her landline cancellation.<br> <br> Terrible service, not only from the product, but also the company!!