NOSERVICE
<p>Good day,</p> <p><br />Telkom has send me a bill, for what????? They bill me for IDENTICALL which I've cancelled months ago, they bill me for TELEPHONE LINE which was only working for less than a week, my telephone line has been off for 3 months now, how can you bill me for a service which I don't have???????? ADSL line is more OFF THAN WORKING!!!!!</p> <p><br />Because of this NO SERVICE I've cancelled my whole account with TELKOM but still you bill me???????? I will pay for the calls that I've made in that few days that the line was working and that's it!</p> <p><br />REVERSE this RIDICILOUS bill and send me the CORRECT one! And CANCELL my account with TELKOM which I've requested weeks ago, the whole account, ALL OF IT. SEND THIS LETTER TO ALL THE DEPARTMENTS FOR CANCELLATION PLEASE, TAKE MY INFO OFF YOUR SYSTEM!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!</p> <p>Nobody even care to contact me, and that after how many emails etc. but they still have the nerve to bill me???????</p>
Good day,
I need to APOLOGISE to Telkom. It was not the identicall that I've cancelled, it was the forward call. I do apologise for my mistake. I will appreciate it if somebody can contact my regarding my account because I am still without landlins services and nothing has been cancelled. As I've said, the reason for my cancellation is due to no landline services and (3 months now) and I'm losing business due to that. I can't see why I must pay for services that I don't have. I would have think that Telkom would have offered to fix the problem to keep a client ( I've been a client for many many years) but, lo and behold - NOTHING. Telkom left me no other choice as to cancel my whole account.
Regards
Good day,
I need to APOLOGISE to Telkom. It was not the identicall that I've cancelled, it was the forward call. I do apologise for my mistake. I will appreciate it if somebody can contact my regarding my account because I am still without landlins services and nothing has been cancelled. As I've said, the reason for my cancellation is due to no landline services and (3 months now) and I'm losing business due to that. I can't see why I must pay for services that I don't have. I would have think that Telkom would have offered to fix the problem to keep a client ( I've been a client for many many years) but, lo and behold - NOTHING. Telkom left me no other choice as to cancel my whole account.
Regards
Good morning.
Sorry for the delay. Our consultants will be in touch to assist.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good morning.
Sorry for the delay. Our consultants will be in touch to assist.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Hi Antoinett,
We find that cancellation has been processed and future-dated for 18/08/2017, as 30 days' notice is required, *** .
We have further logged dispute ***, for rental credits based on the faults logged. Credit Management will attend and advise within 7-14 working days.
Regards,
Rafeeqah,
Telkom Social Media Team
Best regards,
Hi Antoinett,
We find that cancellation has been processed and future-dated for 18/08/2017, as 30 days' notice is required, *** .
We have further logged dispute ***, for rental credits based on the faults logged. Credit Management will attend and advise within 7-14 working days.
Regards,
Rafeeqah,
Telkom Social Media Team
Best regards,
Good day. Can you please indicate what will be canceled, EVERYTHING as I've requested, the WHOLE account???
Regards
Antoinett
Good day. Can you please indicate what will be canceled, EVERYTHING as I've requested, the WHOLE account???
Regards
Antoinett
