NoService

For the past five days our Telkom internet line has been off. We called their contact center and logged the complaint. First they put us through to various wrong departments before someone tried to help us. The issue was not addressed over the phone and we were told that they will send a technician out to assist. They said we would receive the call log number per sms, which never happened. A day later still no technician, we phoned again, only to hear that our first call was never logged at all. Again no news from the technician and still no internet!!! But come month end we will have to pay full price for services not received!!