Nonsense

I HAVE HAD ENDLESS HASSLES WITH THIS NETWORK SINCE I JOINED IT OVER A WEEK AGO, I APP**** FOR A NEW CONTRACT, RECEIVED THE PACKAGE LATE, WAS BILLED FOR IT OVER A WEEK AGO BUT THE STUPID SIM IS STILL NOW WORKING, I CALLED THE CALL CENTER WAS TOLD TO WAIT 24 HOURS, WAITED 24 HOURS AND CALLED AGAIN AND WAS TOLD THEY ARE ESCALATING WITH THE REF ********** 2. ITS A WEEK LATER, NO CALLS AND NO COMMUNICATION AND THE STUPID SIM IS STILL NOT WORKING. REFUND THE MONEY YOU TOOK FROM MY ACCOUNT OR FIX THIS DAMN ISSUE. OTHERWISE JUST TAKE BACK YOUR DEVICE AND CANCEL THE STUPID CONTACT BECAUSE IM PAYING FOR A SERVICE THAT I AM NOT RECEIVING, WHAT NONSENSE IS THIS!!!!!!