Nonexistent service delivery - Telkom refuses to fix my issue

<p>Since December 2015 I have logged countless calls for issues with my physical telephone line that has resulted in adsl and call disruptions. Days ranging from limited to no service at all. In all this time I have had over 22 technicians come on site, repeating the same useless tests and then closing the calls as resolved. But the issue persists and I have to log another call. Since December 2016 I logged 7 calls. 4 technicians on site and still no service. Today I had an *********** technician tell me that I have to wait for fibre because the whole area is affected and there is nothing to do, yet it was be proven coutless times that all my neighbours are experiencing no issues and the faults which your technical helpdesk are able to detect is only occuring on my line, so how can you blame the entire area when only I am being affected?</p> <p>A look at the history of my line, and the results of all the tests your 'Specialists' have conducted, will prove that there are only three options left to resolve my issue. One, find the fault - after more than a year I have no hope in any of your technicians to do this. Two, connect me to a different exchange since I live on the border of two exchanges, literrally two houses away from me the people are enjoying hassle free ADSL and call quality. Three, replace my current cabling from the premises to the exchange as the issue is not at the exchange but between my premises and the exchange.</p> <p>I am beyond sick and tired of your useless technical team. I have dealt with supervisors and senior technicians and they have all been of no help. WHEN WILL MY ISSUE BE RESOLVED???</p>