JL
Johannes L
1 reviews | Active since Mar 2016
03 Mar 2016, 15:25
None delivery of LTE
We have been waiting several weeks for the delivery of the LTE device from Telkom. It was promised to be delivered within 7 days but it is now way past it! When you phone Telkom to enquirer, you hold on for 15min, if somebody answers they can help you. I have made several call and is nowhere closer to having the device delivered. This is very poor service!
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Replies (1)
Telkom's replyOfficial
03 Mar 2016, 16:07Hello hennie.last,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM208308
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM208308
Regards
Luleka
Telkom Social Media Team
Telkom's reply03 Mar 2016, 16:07
Official
Hello hennie.last,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM208308
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM208308
Regards
Luleka
Telkom Social Media Team