SD
Simon D

1 reviews | Active since Oct 2013

10 Nov 2015, 07:58

Non working phone / ADSL and NO SERVICE

I have continually had to call, at my expense on my mobile (currently R1500+ in cost) the call centre that never answers, and then they do promise to fix my non working land line, promising to escalate etc, and NOTHING comes of it. I have half a dozen reference numbers, and on top of this my ADSL line is so unstable that it's practically useless, I've logged this as well, but NOTHING NOTHING. I'm now using 3G data just so I can work at home and it's about R2000 a month. Doubt I'll get refunded either?<br> <br> CAN SOMEONE JUST PLEASE FIX MY LINE!!!?!?!?! I'VE LOGGED ISSUES ON THE WEBSITE, I'VE CALLED THE CALL CENTRE MORE THAN ANY HUMAN NEEDS TO TOLERATE, AND STILL NOTHING NOTHING NOTHING. Absolutely useless bunch of lying ****bags in the call centre.<br> <br> ALSO HOW DO I GET REFUNDED FOR THE MONTHS OF NON-WORKING LINE, LET ALONE COSTS TO JUST GET STUFF DONE AND CALL YOU?!?!?!?!?!?!<br> <br> Your own staff suggested I post here. Definitely makes me wonder.

0
Replies (1)
Telkom
Telkom's reply10 Nov 2015, 09:20
Official
Hello SimonD123,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM166147

Regards
Luleka
Telkom Social Media Team