Non Stop Issues with My Line!

Why can you people not deliver service??? My Telkom line is AGAIN faulty! Suddenly, on Saturday morning, my internet stopped working. I phoned my ISP, Afrihost, and the problem is not with them. The Telkom line is faulty and there is no voltage coming through it. A fault was logged with Telkom for them to sort out the problem. I just want to know, how long am I going to have to wait for a technician to come out over a weekend? Most probably this is why my line became faulty suddenly - a technician messed it up in the first place while working on it! And now i will have to sit without internet access for the whole weekend, thanks to telkom. Why should I pay a full month's rental on my line, if it does not work 24/7??? I have NEVER been satisfied with Telkom's service! You people have no sense of client service and cannot keep your clients happy. You have no idea how to run a business - you may as well close your doors.